Peer Services Specialist
Part/Full Time: Full Time
Hourly/Salary: Salary Exempt
Reports to: Program Manager
Supervisory role: Yes
Peer emotional support is the foundation of the services provided by Peer Seattle. The ability to discuss
struggles and successes related to experiences shared by another individual promotes healing and
compliments traditionally accepted professional services in the healthcare system. The role of the Peer
Services Specialist is to work with individuals who are struggling with issues related to mental health,
addiction and/or chronic illness. The Peer Services Specialist will be an accountability partner to help a
member plan, evaluate, and maintain their recovery journey by engaging in a positive, supportive
relationship. The Peer Services Specialist is also responsible for demonstrating and inspiring hope, trust,
and a positive outlook and optimizing client connection with a broad range of community-based services
and natural supports.
• Work directly with the Program Manager to establish guidelines, best practices, volunteer
tracking, and expectations in the development and application of this position.
• Work with members in recovery from substance use, mental health, and/or chronic illness
challenges to provide support and referral services.
• Create and coordinate all aspects of the Volunteer Program: recruitment, selection, training,
retention/engagement, recognition, scheduling, etc.
• Maintain regular and on-going contact with all volunteers.
• Submit data and other reporting in a timely fashion.
• Develop relationships with community partners.
• Collaborate with other Peer Seattle staff as requested in providing support to members.
• Respond to all phone calls and emails within one business day.
• Act as a representative on behalf of Peer Seattle as needed with regards to community
collaborations and events as assigned by the Program Manager. This includes reporting back to
the Program Manager with updates and for direction on how to proceed with our involvement.
• Maintain clear communication with staff and volunteers. This includes keeping the Program
Manager updated on weekly schedules and copied on all-important communication.
• Attend on-going training programs offered to enhance the effectiveness of this role.
• Must identify as someone in recovery from substance use and/or mental health challenges and
in remission for a period of at least one year.
• Must be trained and certified as a peer recovery coach through Peer Seattle, SHIFT, CCAR, or
equivalent training model within six (6) months of hire.
• Must have experience working as a peer recovery coach and/or Certified Peer Counselor (CPC)
or willingness to take the training within six (6) months of hire.
• Must have excellent organizational, documenting, communication, and program development
• Ability to be an active listener by asking questions and reflecting on what is being said.
• Proficient level of ability with computer software: Microsoft Office Products, SalesForce,
• Ability to work both independently and under supervision.
• Ability to maintain healthy boundaries with peers.
• Ability to manage time effectively.
• Proven success with Volunteer Management and Supervision
• Established relationships with local community-based organizations
• Experience working in a non-profit organization
This posting is not intended to be an exhaustive list of responsibilities. In addition to the responsibilities
listed above, the Peer Services Specialist will be responsible for any additional tasks that are assigned by
the Program Manager.
• $36,979 - $51,756 annual salary DOE
• Three (3) weeks annual accrued Paid Time Off (PTO), 3 personal days, 7 paid holidays
• Medical/Dental/Vision Benefits for Employee paid at 100%, Dependents 0%
• $50,000 Life and AD&D, Long Term Disability provided at no cost
• WA State Short Term Disability and Workers Compensation premiums paid by the employer
• Business cell phone and service will be provided
• Monthly transportation benefit
If you are interested in applying for this position, please submit a cover letter and resume to
or by mail to:
Attn: Dan Harmon
1520 Bellevue Avenue
Seattle, WA 98122
NO PHONE CALLS, PLEASE
Application Deadline is November 15, 2019. Applications received after that time will not be
considered. Qualified candidates will be reviewed by the Program Manager and Program Director, and a
limited number of applicants will be contacted for interviews.